Questions, answered plainly.

No. Brigid works on whatever your loved one already uses — a landline, a basic cell phone, a tablet, or a computer. There's no app to download, no account to set up, and nothing to read or tap. They simply answer the phone and have a conversation.

Warm and unhurried — closer to a friendly nurse than a robocall. Brigid asks how they slept, how the pain is today, whether they've eaten and taken their medications, and how they're feeling. Most calls last five to eight minutes. Behind that gentle conversation, Brigid is quietly running validated clinical screening tools.

Brigid is multilingual by design and calls in the language your loved one is most comfortable in. Accessibility is core to why we exist — Brigid is built for low-tech and low-literacy users so that no one is left out of good follow-up care.

Every call is graded in real time as Green (stable), Amber (worth a follow-up), or Red (urgent). An amber flag appears in your family dashboard so you can check in early. A red flag means Brigid escalates — reaching family and the care team so the right person is contacted quickly. Brigid is a daily safety net, not a replacement for emergency services; anyone facing a medical emergency should always call 911.

No — Brigid fills the gap between them. Your surgeon's follow-up might be weeks away; family can't call every single day. Brigid is the steady daily presence in that window, catching the small things early and looping in the professionals when they're needed.

Brigid draws on established, validated instruments woven into conversation — including ADLs and IADLs for daily function, NYHA and CCS for cardiac symptoms, mMRC for breathlessness, and FAST for cognitive staging. Future versions will add tools like PHQ-9 and GAD-7 for mood and anxiety, and a telephone cognitive assessment.

Health information is sensitive, and we treat it that way. Access to a loved one's dashboard is limited to the family members and care team they choose. As we move into our clinical pilot, we're building to meet Canadian health-privacy standards and to integrate responsibly with hospital systems. Have a specific question? Ask us directly.

Our first focus is older adults recovering after surgery, and residents of retirement homes. We're preparing a six-month Ontario pilot with a hospital and retirement home partner. If you're a family, a clinician, or an operator who wants to be part of that, we'd love to hear from you.

Brigid is offered to hospitals and retirement homes rather than billed to families directly, and the details depend on the setting. The value case is simple: a single prevented readmission costs the healthcare system about $15,000 — far more than a daily check-in. If you're a care team or an operator, get in touch and we'll walk through what it looks like for you.

Yes — that's the point of the dashboard. A daughter in one city, a son in another, and the family doctor can all see the same clear picture: recovery trends, medication adherence, blood work in plain language, and a timeline of every call. You can try the live demo right now.